A quick guide to medical insurance

Day-to-Day Benefits FAQ

We believe in full transparency and want potential members to have access to all the information they need. That’s why we showcase all the most frequently asked questions about our Day-to-Day benefits on this page. If you have a question, other people have likely asked the same thing. However, if you can’t find what you’re looking for here, feel free to contact us. We’re happy to help in any way we can.

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Hospital Plan FAQ

Before you take out a hospital plan policy with us, you will want to know what you are covered for, when you can claim and what hospitals you can visit. If you have a question about our hospital plan, it’s likely someone else has asked it too. You’ll find all that information on this page. However, if you can’t find what you’re looking for here, feel free to contact us. We’re happy to help in any way we can.

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General FAQ

Whatever you would like to know about Essential Med, we’re happy to tell you. We believe it’s important for all potential and new members to have access to all the information they need. If you have a question, chances are that other people have been asking the same thing. This page will tell you the differences between medical aid and health insurance, as well as other interesting facts.

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Need more information?

If you're ready to apply for cover, click the button below. If you have questions we haven't answered, select the call back button and one of our friendly consultants will get in touch.