Minimise the impact of every day challenges, be they health, home, legal, auto, travel or funeral related. Essential Plus offers quick and easy access to telephonic advice and assistance that will keep your life uninterrupted.

Health assist:
Personal health advice from experienced professionals just a call away.

  • Emergency medical advice,
  • Symptom assessment,
  • General health information,
  • Counselling on HIV/Aids, cancer, addiction, stress & trauma.

Home assist:
This helpline offers assistance with household emergency repairs, anywhere in South Africa. It covers the callout and 1 hrs labour for 3 incidents per annum, limited to R500 per incident.

  • Electrical,
  • Plumbing,
  • Locksmith,
  • Glazier,
  • Domestic appliances.

Legal assist:
Just call to get guidance and advice on legal matters from qualified and experienced attorneys.

  • General legal advice,
  • Labour law advice,
  • Motor accident advice,
  • Road accident fund advice,
  • Attorney referral service,
  • Std legal documentation.

Auto assist:
In the event of a roadside emergency within South Africa, call this helpline for access to appropriate services.

  • Cost of towing (to an approved dealer),
  • Flat tyre (tyre change),
  • Running out of fuel (10L of fuel supplied)
  • Keys locked in car (locksmith)

In addition the following benefits apply in the case of a breakdown 100km or more from home:

  • Accommodation for 1 night (maximum R500 per night) or rental of a class B vehicle (Maximum R500 per day) for 1 day,
  • Cost of transport back to holiday or permanent residence in the event of theft or hi-jacking (maximum r500 per incident).

Travel assist:
Just call or visit www.travel.co.za for info, availability and costs of national and international accommodation, transport and special packages. Call and get directions when travelling anywhere in South Africa. Directions are given telephonically, via email or fax.

Funeral assist:
For assistance with the facilitation of a burial:

  • Advising and referral to a reputable undertaker,
  • Help with funeral arrangements,
  • Advice on death certificate and legal documentation,
  • Counselling of the bereaved.

AVAILABLE 24/7 on 0861 911 011

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